Your schedule
Set up by you, stored on your phone, never changed without asking.
Data
Where dates come from, and what we keep
Every date in Local Bins says whose it is. This page explains each source, what Local Bins keeps on its servers, and how to ask us to delete it.
Where dates come from
From council data
Answers filled in from an official council or government source where there's a reliable match, then checked by you. Your council is still the authority.
Confirmed by neighbours
A pattern at least five households in the area shared, checked by us before it's offered. If you change it, it becomes your schedule.
Official data and licences
Where the app uses official data, it shows the source in the app. Each source has its own terms and attribution; publicly available is not the same as openly licensed.
What we keep
| What | Why | How long | Can we delete it? |
|---|---|---|---|
| Sponsor enquiries | So we can reply about sponsoring | 24 months after our last contact | Yes. Email us. |
| Council enquiries | So we can reply about a council subscription | 24 months after our last contact | Yes. Email us. |
| Support emails | So we can help you | 24 months after the conversation ends | Yes. Email us. |
| App Attest keys | To check requests come from the real app | 180 days after the app last used the key | We can't match a key to you. Deleting the app stops it being used. |
| Sponsor card counts | So sponsors know a card was seen | 25 months, as daily totals per card and area | Counts aren't linked to a device or a person. |
| Sponsor card reports | So we can review and pause cards | 12 months | Reports aren't linked to you. Email us if you wrote a note you want removed. |
| Corrections to council data | So we can fix council data for your neighbours | 24 months | They aren't linked to you, so we can't find a single one. |
| Shared collection patterns | So the next neighbour can set up with one tap | Until you withdraw it, or 180 days after the app last refreshed it | Yes. Turn sharing off in You › Privacy choices and it's deleted straight away. |
| Bin night on the Lock Screen | To start the Live Activity at your reminder time | Up to 8 weeks of bin nights; each goes once it's over, and the rest after 8 weeks without a refresh | Yes. Turn off Bin night on the Lock Screen or reminders and it's deleted straight away. |
| Feedback about neighbours' schedules | So a wrong schedule is taken down quickly | 12 months | It isn't linked to you, so we can't find a single one. |
| Council data lookups | To fill in your answers | Not kept. The lookup host's routine server logs may hold the map position briefly. | Ask us and we'll ask the host. |
| Website logs | Security | Kept by our web host and deleted on its normal schedule | Ask us and we'll ask our host. |
Data or deletion requests
Email hello@localbins.app from the address you used, saying what you'd like deleted and roughly when you sent it. Don't send your street address, passwords or identity documents.
Deleted details can stay in our encrypted backups for up to 35 days before they expire.
Things on your phone aren't on our servers. Delete the app, or remove a place in You › Places, to delete them. Bin nights sent for Bin night on the Lock Screen are the exception: turning it or reminders off deletes them at once, and if you delete the app they go once the last one has passed, within 8 weeks.
Find your council
Your council runs the bin service. These official pages help you find it: